JUV’AE CLINICAL FOUNDATIONS COURSE – TERMS & CONDITIONS 

Binding Contractual Agreement 

This Agreement (“Agreement”) is entered into between Juv’ae Pty Ltd and the enrolling nurse (“the Trainee”) and constitutes a legally binding contract. By enrolling in the Clinical Foundations Course and submitting payment (whether partial or full), the Trainee agrees to be bound by the terms outlined below. 

1. Fees, Deposits & Payment Obligations

1.1 All payments and deposits made toward the Course are strictly NON-REFUNDABLE and NON-TRANSFERABLE, regardless of reason, including change of mind, illness, or inability to attend. 

1.2 Upon booking, the Trainee enters into a binding contractual obligation to pay the full course fee, which remains payable in its entirety regardless of attendance, completion, or withdrawal. 

1.3 Full payment must be received at least 14 days prior to the first day of training. If full payment is not received by this date, Juv’ae may, at its discretion, allow the Trainee to attend Day 1 only, based on the amount paid. However, this does not reduce the Trainee’s obligation to pay the full course fee. 

1.4 Fees are non-refundable because resources—including clinic space, staffing, and patient models—are booked specifically for the Trainee’s allocated session. These costs are incurred regardless of attendance and cannot be reallocated at short notice. 

2. Requests to Change Training Dates

2.1 All requests to change training dates must be submitted in writing and approved by the Directors of Juv’ae. Approval is not guaranteed and will be considered on a case-by-case basis. 

2.2 Requests should be made no later than four (4) weeks prior to the scheduled training date. Requests received within four weeks will only be considered in cases of genuine extenuating circumstances. 

2.3 If a request to change dates is not approved, or if the Trainee fails to attend without approval, the Trainee forfeits the allocated training session. However, the full course fee remains payable. 

3. Model Responsibility & Sign-Off

3.1 The Trainee is solely responsible for sourcing the required number and type of patient models. 

3.2 Juv’ae accepts no responsibility for any inability to be signed off due to a lack of models. Failure to meet model requirements will not entitle the Trainee to a refund, extension, or discount. 

4. Juv’ae Academy & Platform Access (Post-Training)

4.1 Access to the Juv’ae Academy and Juv’ae Platform is a complimentary privilege extended to trainees who complete the Course and continue their clinical relationship with Juv’ae. It is not included in the training fee and may be suspended or revoked at Juv’ae’s discretion. 

4.2 To be eligible for post-training platform access, the Trainee must submit a valid Australian Business Number (ABN) within one (1) month of completing the Course. If an ABN is not submitted, access will be temporarily suspended. 

4.3 Access may be reinstated at any time upon provision of a valid ABN, provided the Trainee places at least one (1) Schedule 4 (S4) medication order every three (3) months. 

4.4 If the Trainee fails to meet the S4 ordering requirement, platform access may be restricted or revoked, including access to support services. 

5. Legal Standing & Acknowledgement

5.1 This Agreement constitutes a contractual obligation under applicable Australian consumer and commercial law. The Trainee acknowledges that this agreement is enforceable and that non-payment of course fees may result in debt recovery proceedings. 

5.2 Juv’ae reserves the right to amend operational policies, provided such amendments do not affect the Trainee’s existing contractual obligations. 

6. Acknowledgement & Agreement

By submitting payment or enrolling in the Clinical Foundations Course, the Trainee confirms that they: 

• Have read and understood this Agreement in full; 

• Acknowledge their binding financial and contractual obligations; 

• Accept all terms set forth above.